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Privacy Policy

Last Updated: December 21, 2025

1. Introduction

Welcome to MIDI Xplorer. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our software and website.

2. Information We Collect

2.1 Information You Provide

  • Purchase Information: When you purchase MIDI Xplorer, we collect your name, email address, and payment information through our secure payment processor.
  • Account Information: Your email address for license activation and product updates.
  • Support Requests: Any information you provide when contacting our support team.

2.2 Information Collected Automatically

  • License Verification: Basic system information for license validation.
  • Website Analytics: Standard web analytics data including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the collected information for:

  • Processing your purchase and delivering the software
  • License activation and verification
  • Sending product updates and important notifications
  • Providing customer support
  • Improving our products and services

4. Data Security

We implement appropriate security measures to protect your personal information. Your payment information is processed securely through industry-standard encrypted payment processors and is never stored on our servers.

5. Third-Party Services

We use the following third-party services:

  • Payment Processing: Secure payment processors handle all transactions
  • Analytics: Anonymous website usage analytics
  • Email: Transactional email services for purchase confirmations

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Export your data

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations. Purchase records are kept for accounting and tax purposes as required by law.

8. Cookies

Our website uses essential cookies for functionality. We do not use tracking cookies for advertising purposes.

9. Children's Privacy

MIDI Xplorer is not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or through our website.

11. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

Email: privacy@midixplorer.com

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MIDI Xplorer

The fast, musical MIDI browser plugin for producers.

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